Call2CFO is brand promoted under www.call2cfo.com and owned and developed by CHAMA Trade & Advisors (OPC) Private Limited. APJainS is also a brand name promoted under www.apjains.com and owned and developed by the CHAMA Trade & Advisors Pvt Ltd.
For purposes of this policy, “Site” refers to the Company’s website, which can be accessed at www.call2cfo.com and/or www.apjains.com.
“Service” refers to the Company’s services accessed via the Site or App.
The terms “company”, “we,” “us,” and “our” refer to the Company, CHAMA Trade and Advisors (OPC) Private Limited and/or our sites/websites.
“You” refers to you, as a user of our Site or our Service.
Collection of Information
We collect “Personal Information” and “Non-Personal Information”. Personal Information includes your email and other information which you submit to us through the registration process at the Site. Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks
To activate the Service you do not need to submit any Personal Information other than your mobile and email address. To use the Service thereafter, you do need to submit add-on Personal Information, which may include: location, mobile number, etc. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website such as the “referring URL”, the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.
New User Registration:
We collect personal information from you in non-digital contexts, including, for example, when you reach us over the phone or contact customer service over phone or/including communication channels such as WhatsApp, Facebook Messenger, Twitter, etc. We may use publicly available databases, including privately-held marketing and data analytics resources. For example, we may receive demographic information (age, gender, income, etc) from these sources.
Use & Share Personal Information
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
The Site and the Service are not directed to anyone under the age of 18. The Site does not knowingly collect or solicit information from anyone under the age of 18, or allow anyone under the age of 18 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at info@call2CFO.com
We share some of the collected information with third-party analytics tools in order to produce intelligent insights, detect & remove fraudulent data, including spam, and offer better services. Our data sharing with such agencies is governed by GDPR & other applicable industry regulations.
How Call2CFO Protect Information
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
Data Retention Policy
We will retain your information for as long as your account is active or as needed by us to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. After deletion of account, your account related information like name, email and payment etc may/will also kept with us for accounting compliance.
Reference Links to Other Websites